| Words to Know |
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| Frequently Asked Questions (FAQ's) Here are some of our answers to the most commonly asked questions. If you do not find your answer here, please email us at support@wordstoknow.com. |
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| Can I submit a paper copy of my manuscript instead of a file? No. We use a software program to analyze your manuscript. It requires standard file formats. Please submit your manuscript as a .doc, .txt, or .rtf file. |
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| What about PDF files? At this time we are only accepting manuscript submissions in .doc, .txt, and .rtf file formats. |
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| It's been more than a week. Where's my report? We strive to complete each analysis within one week of receiving a manuscript. During peak times following special promotions, volumes may be high and it may take longer. If you haven't heard from us in a week, feel free to email us at support@wordstoknow.com. |
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| I have several manuscripts that I want to submit. Do you offer discounts for multiple submissions? We have no standard volume discount policy at this time. However, if you have a special request, please contact us at admin@wordstoknow.com. |
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