Words
 to Know
Frequently Asked Questions  (FAQ's)

Here are some of our answers to the most commonly asked questions.  If you do not find your answer
here, please email us at
support@wordstoknow.com.
Can I submit a paper copy of my manuscript instead of a file?

No.  We use a software program to analyze your manuscript.  It requires standard file formats.  Please
submit your manuscript as a .
doc, .txt, or .rtf file.
What about PDF files?

At this time we are only accepting manuscript submissions in .doc, .txt, and .rtf file formats.
It's been more than a week.  Where's my report?

We strive to complete each analysis within one week of receiving a manuscript.  During peak times
following special promotions, volumes may be high and it may take longer.  If you haven't heard from us
in a week, feel free to email us at
support@wordstoknow.com.
I have several manuscripts that I want to submit.  Do you offer discounts for multiple submissions?

We have no standard volume discount policy at this time.  However, if you have a special request,
please contact us at
admin@wordstoknow.com.


Word Trivia:

Did you know that only 10
words account for nearly
25% of most manuscripts?